Technology, Media & Telecommunications·南北アメリカ·2024
高成長中のエンタープライズSaaS企業
0%
意思決定サイクル短縮
+0pts
エンゲージメント回復
0%
従業員あたり売上の改善
Back to Our Work
課題
3年で従業員が800人から5,000人に拡大した結果、意思決定が遅延しスパン・オブ・コントロールが分散、従業員エンゲージメントが20ポイント低下。
アプローチ
We conducted a comprehensive organizational diagnostic, redesigning the structure from functional silos to customer-segment-aligned business units with embedded product, engineering, and go-to-market teams. We implemented a new leadership operating model, redefined career architectures, and launched a cultural transformation program anchored in the company's founding values.
インパクト
Decision cycle times decreased by 50%. Employee engagement scores recovered to pre-scale levels within two quarters. Revenue per employee improved 22% as teams became more aligned to customer outcomes.